Unity CEO John Riccitiello did not make many new friends when he said last week that developers who don’t consider monetization early in the process of making games are “fucking idiots (opens in new tab).” His point was relatively innocuous—if you want to make money, you better think about how you’re going to do it so you don’t accidentally annoy your players—but the wording was decidedly not great.
Reacting to the immediate (and entirely predictable) backlash, Riccitiello dismissed reports of his statement as “clickbait” and “out of full context,” although he added that he was “deeply sorry if what I said offended any game dev.” This didn’t help very much: Several responses to his tweet noted that saying sorry if people were offended isn’t really the same as being sorry for what was said. Perhaps with that in mind, Riccitiello posted a more robust apology over the weekend, saying that he is listening to criticism and “will do better.”
To our friends in the #unity community, I owe you this— pic.twitter.com/llJUL1LwXSJuly 16, 2022
“I have great respect for game developers,” Riccitiello wrote. “The work they do is amazing. The creativity can be incredible whether on a triple-A console, mobile, or indie game, designed to be played by millions. Or a creative project, a game made just for the sheer joy of it.
“One thing I have seen is that most game devs work incredibly hard and want people to play their game. To enjoy it. And, when appropriate for players to engage deeply. For the game devs I have worked most closely with there is often anxiety about whether players will love the game and appreciate all the work and love that went into making it.”
Riccitiello said his point wasn’t to emphasize a focus on grinding money, but “that there are better ways for game developers to get an early read on what players think of their game.” For developers looking to make money on their work, that includes the monetization process, which I think it’s a fair position to take: As Electronic Arts learned the hard way (opens in new tab), clumsy monetization can spark nasty blowback, and consumers are more aware of, and sensitive to, aggressive monetization tactics than ever before.
The reaction to this apology seems a little more measured: The bulk of the criticism in reply tweets seems focused not on last week’s interview, but on Unity’s controversial merger with IronSource (opens in new tab), which was announced just a couple weeks after Unity laid off hundreds of employees (opens in new tab) as part of an effort to “realign” resources.